Terms of Service

01 Acceptance of Terms

By using The Secretary, you agree to these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you must immediately stop using the Service and remove the Bot from any servers you control.

These Terms apply to all users of the Service, including server administrators who configure the Bot and regular members who interact with its features.

02 Description of Service

The Secretary is a Discord automation bot operated by the Department of Artificial Intelligence, FAA. The Service provides functionality including but not limited to:

• Role management automation (autorole, reaction roles, bulk role assignment)
• Giveaway creation and management
• Leave of Absence (LOA) management systems
• Custom form and survey creation
• Moderation tools including ping prevention and ghost ping detection
• Premium features available through paid subscription plans

The Service operates as a third-party application on Discord's platform and is subject to Discord's Terms of Service in addition to these Terms.

03 Eligibility and Account Responsibility

To use The Secretary, you must:

• Be at least 13 years of age, or the minimum age required in your jurisdiction to use Discord.
• Have a valid Discord account in good standing.
• Comply with Discord's Terms of Service at all times.

Server administrators who add the Bot to their server are responsible for ensuring that its use complies with these Terms and that their server members are aware of the Bot's presence and functionality.

You are responsible for all activity that occurs through your use of the Service. Do not share your server's administrative access with others in ways that could lead to misuse of the Bot.

04 Acceptable Use

You agree to use The Secretary only for lawful purposes and in a manner consistent with these Terms, Discord's policies, and all applicable laws and regulations.

Acceptable uses include:

• Configuring and using the Bot's features as documented for their intended purposes.
• Using reaction roles, giveaways, LOA systems, and form features within your Discord server for legitimate community management.
• Purchasing and using premium features as provided under an active subscription plan.
• Reporting bugs, errors, or abusive usage to our support team via official channels.

05 Prohibited Conduct

You expressly agree not to engage in any of the following:

• Exploitation — Exploiting bugs, vulnerabilities, or unintended behaviour in the Bot for personal gain or to harm others.
• Spam and Abuse — Using the Bot's commands or features to spam channels, harass members, or disrupt community operations.
• Circumvention — Attempting to bypass blacklists, premium restrictions, or other access controls.
• Reverse Engineering — Attempting to reverse engineer, decompile, disassemble, or otherwise derive the Bot's source code without express permission.
• Impersonation — Using Bot features to impersonate The Secretary team, developers, or other entities.
• Illegal Activity — Using the Bot to facilitate any activity that is unlawful under applicable law, including but not limited to harassment, distribution of illegal content, or violations of Discord's policies.
• Automated Abuse — Using scripts, bots, or automated systems to interact with The Secretary in ways not intended by its design.
• Misuse of Admin Features — Server administrators must not use owner-level or admin commands to harm members of their community.

Violations may result in immediate blacklisting of your server and/or user account from the Service without notice or refund.

06 Premium Services and Payments

The Secretary offers optional paid premium plans that unlock additional features. By purchasing a premium plan, you agree to the following:

• Activation — Premium plans require manual activation by a developer after payment is confirmed. Activation is typically completed within a few hours of payment through our support server.
• Billing Cycle — Plans are billed on a monthly basis. Subscriptions do not automatically renew; you must manually renew at the end of each billing period.
• Refund Policy — Due to the manual nature of activation, refunds are handled on a case-by-case basis. If the Bot fails to deliver premium features due to a service error, you may request a refund within 48 hours of activation through our support server.
• Revocation — Premium may be revoked without refund if you are found to be in violation of these Terms, including but not limited to exploitation of the Bot.
• Feature Changes — We reserve the right to modify, add, or remove features included in premium plans. Significant reductions in features will be communicated in advance.
• Expiration — Upon expiration of a premium plan, premium features will be automatically disabled. Server data will be retained but premium-exclusive configurations will revert to defaults.
• Donations — Voluntary donations do not entitle you to any specific service, features, or guarantees unless explicitly stated at the time of the donation.

07 Intellectual Property

The Secretary bot, including its code, design, branding, and documentation, is the intellectual property of the Department of Artificial Intelligence, FAA. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms. This license does not include any right to:

• Copy, reproduce, or distribute the Bot's code or assets.
• Create derivative works based on the Bot without express written permission.
• Use The Secretary's branding, logo, or name in any manner that implies endorsement or affiliation without permission.

Content submitted through the Bot's features (such as form responses or LOA reasons) remains the property of the respective authors. By submitting content through the Bot, you grant us a limited license to process and relay that content as necessary to operate the Service.

08 Service Availability and Modifications

We strive to maintain high availability of The Secretary, but we do not guarantee uninterrupted service. The Bot may be temporarily unavailable due to:

• Scheduled maintenance or updates
• Discord platform outages or API issues
• Infrastructure or hosting issues outside of our control
• Security incidents requiring emergency response

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable for any loss or inconvenience caused by such modifications or interruptions.

For known maintenance windows or significant updates, we will endeavour to notify users through our official Discord support server.

09 Disclaimer of Warranties

The Secretary is provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Guarantees that the Service will be uninterrupted, error-free, or completely secure.
• Warranties regarding the accuracy, reliability, or completeness of any outputs or features.

You use the Service entirely at your own risk. We do not warrant that any defects or errors in the Service will be corrected, or that the Service will meet your specific requirements.

10 Limitation of Liability

To the maximum extent permitted by applicable law, the operators of The Secretary shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of data, server content, or configurations resulting from use of the Service.
• Damage caused by reliance on any Bot feature or output.
• Any harm resulting from unauthorised access to your data or Discord server.
• Any disruption to your server's operations caused by the Bot or its features.

In no event shall our total cumulative liability to you exceed the amount you have paid for premium services in the three months preceding the claim, if any.

11 Termination and Suspension

We reserve the right to terminate or suspend your access to the Service at our sole discretion, without prior notice, if we reasonably believe you have violated these Terms or Discord's Terms of Service.

Grounds for termination or blacklisting include but are not limited to:

• Exploitation of the Bot's features or vulnerabilities
• Harassment of Bot developers or support staff
• Using the Bot to facilitate illegal activities
• Repeated violations of these Terms following warnings

If your server is blacklisted, The Secretary will leave your server and notify the server owner or inviter. You may appeal a blacklist decision by opening a ticket in our official support server. We reserve the right to deny appeals at our discretion.

You may also terminate your use of the Service at any time by removing The Secretary from your server. Removal of the Bot will cease all data processing for your server.

12 Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall first be attempted to be resolved informally through our support server. If informal resolution is not possible, disputes shall be resolved through appropriate legal channels.

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

13 Changes to These Terms

We reserve the right to update or modify these Terms at any time. When changes are made, we will update the "Last Updated" date at the top of this document. Material changes may also be announced in our official Discord support server.

Your continued use of The Secretary after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service and remove the Bot from your server.

We encourage you to review these Terms periodically to stay informed of any updates.

14 Contact Information

If you have any questions, concerns, or disputes regarding these Terms of Service, please contact us through our official support channel: